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feedback Archives - Mark Reynolds

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Making of a Fly

While watching a TED video about algorithms, mention was made of an unrealistic price on Amazon. Apparently two retailers had an out-of-control computer feedback loop. One company, with lots of good customer points, is in the habit of selling products a little higher than the competition. Anyone’s guess why, but facts are facts – they routinely price merchandise about 25% higher than the competition (and rely on the customer experience points to pull customers away?). Well, the competition routinely prices merchandiseRead More …